I had a great experience working with Teddy during the car buying process. He was knowledgeable, kind, attentive, and helpful throughout the entire process. He made everything feel easy and comfortable, and I really appreciated how patient and professional he was. Teddy made what can sometimes be a stressful process feel smooth. I would definitely recommend working with him!

I was able to find my car online, and communicating via email was quick and easy. The (3 year old) car’s price was set right around KBB value, and it was spotless. Friendly, professional, non-pushy service from Teddy when I arrived to drive the car, and a relatively quick and easy no-pressure sales transaction made this a positive car buying experience.

My wife and I had a great experience! Our sales rep (Leo) was awesome. Not pushy and very well informed. Highly recommend!

Leo Rojas, Mr Jose and Mr Jonathan helped my dad exchange his older Mazda for a bigger, newer model. Their service was exceptionally quick, very professional, and my dad is incredibly satisfied. All the maintenance and paperwork was very smooth, and he could tell they were determined to make a good experience and a good deal. Would definitely recommend to work with any of them when you’re buying a car, had a great experience.

We went to the Napleton's Schaumburg Mazda today and had a great experience working with Rene, one of the Sales Consultants. He was patient with us as we test drove a couple of different models and then some different levels of the CX-5. When we sat down to discuss the price, Rene was an excellent listener, helping us to work through our trade-in value, total cost, interest rates, and down payment to ensure that we had something that worked comfortably in our budget. Thank you for making the car buying experience straightforward!

Went here for my first car purchase. Rigo and Jonathan were so nice and helpful. Because of them I got my dream car!

Teddy was very helpful & he didn’t make me feel pressured at all. He was very patient, knowledgeable, kind & professional. It was the best car shopping experience ever. I would strongly recommend the dealership & Teddy to my friends & colleagues. The finance guy- a younger guy was great as well. He explained all the options that were available & made me feel comfortable w/choosing the option that was right for me.

I bought a 2025 CX-70 Mazda. A review working the first few days is usually a good review for a dealership. So, I waited 2 weeks before doing this review. The sales person, Gilbert Miramontes, was awesome. He heard our needs and worked on satisfying them. He was very personable. Constantly offering us water. I'm of the belief that only price matters, nothing else. I'm a little cold when it comes to car buying. I want the lowest price for the car I want and nothing else matters. All of the dealers told me the price they advertise is the lowest. Gilbert told me he didn't think this dealership would go more than a few $100, but he will see what he can do. Yet, when he returned from a lengthy "talk to the manager" (want to interject, psychology studies show that the longer a salesperson can keep you at a store the higher percentage you will buy anything) he had a price that I could not turn down. I have walked out of so many very very long negotiations because it wasn't favorable. I have been searching since January and knew every used 2025/2926 cars in the make and model that I wanted. I knew prices were not very negotiable. When I recieved the OTD price, I thought they made a mistake. I bought it. I am very happy with the people I met. Only complaint is that when I went to plug in the car, the cord was missing. So was the jack. It's my first plug in, so before buying the car I didn't know to look, where to look or what I was looking for. When I called the dealer to get the cord, they told me I'm out of luck, they aren't going to supply it. They didn't tell me to pound sand, but it's the same end results. My opinion was they should have supplied it, but at the deal I got, I bought a knock-off for less than $200. I would consider going back to buy my next car, just will be a little leary of making sure I check everything. So, I recommend Gilbert and this dealetship.

Great dealership to work with. The entire process was quick, straightforward, and hassle-free. No games, no wasted time—just people who got the deal done. I appreciate the professionalism and would definitely do business with them again.

Leo at Napleton Schaumburg Mazda is amazing. Best salesman we ever had. From moment we dealt with him he has gone out of his way to answer all questions , be there every step of the way and work with our requirements and provide best customer service anyone could ever provide. He goes above and beyond. We purchased our first suv Mazda with Leo and we were so happy and pleased with his service and the car that we went back to Leo to purchase another car from him. Leo is an asset to your company. He will drive so much business at your facility with the way he treats customers and his excellent customer service skills. Thank you so much Leo. We appreciate all you have done for us. You are awesome !!!!!

Just purchased our 3rd Mazda from Napelton. Each time has been a five star experience. Shout out to Rigo and Tom for ensuring the process was timely and without stress.

Rigo Escobedo provided excellent service and helped me and my wife bring home our new family car ! 😁

Bought my first mazda here and Rigo E. helped make my experience seamless and was so helpful with the entire car buying process! Highly recommend working with him!

Great experience in leasing a car, both our salesman and the finance manager were knowledgeable, helpful, and kind! Thank you all!!